Website Live Chat¶
The ChannelX live chat widget puts a chat bubble on your website so visitors can reach you in real time. It's the fastest channel to launch and one of the most popular ways customers start a conversation.
This section walks through everything you need to run a polished widget: configuring its appearance and behavior, passing logged-in user details and validating their identity, keeping conversations going by email after a visitor leaves, supporting dark mode, and installing the widget on whatever platform your site runs on.