Embedding videos in the Help Center¶
A short video often explains a workflow faster than a wall of text. The ChannelX Help Center can turn supported video links into responsive, embedded players automatically — you don't need to paste in any iframe code or HTML. Drop a recognized URL into an article on its own line, and it becomes a player that works across desktop and mobile.
How automatic embedding works¶
When you write an article, ChannelX scans for links that match known video patterns. If a link is on its own line, formatted as a link, and matches a supported platform, it's replaced with an inline player when the article is viewed. Anything that doesn't match those conditions stays as a normal link.
Supported platforms¶
| Platform | URL format | Where to get the link |
|---|---|---|
| YouTube | https://www.youtube.com/watch?v=VIDEO_ID or https://youtu.be/VIDEO_ID |
The browser address bar, or the Share button |
| Vimeo | https://vimeo.com/VIDEO_ID |
The address bar, or the Share button |
| Loom | https://loom.com/share/VIDEO_ID |
The Share button after recording, or your video library |
| Wistia | https://SUBDOMAIN.wistia.com/medias/VIDEO_ID |
The address bar, or the Share & Embed option |
| Arcade | https://app.arcade.software/share/VIDEO_ID |
The Share button in your demo library |
| Bunny CDN | https://iframe.mediadelivery.net/play/LIBRARY_ID/VIDEO_ID |
The iframe URL from the Bunny CDN dashboard |
| Direct MP4 | Any URL ending in .mp4 |
A direct link to the MP4 file on any host |
Getting it to work¶
For a link to be detected and embedded, four things need to be true:
- Blank lines around it — leave an empty line directly above and below the URL.
- On its own line — the URL must stand alone, not be mixed into a sentence.
- Formatted as a link — it must be a real clickable link in the editor, not plain text.
- An exact match — the URL has to follow one of the formats in the table above.
If a video doesn't render, it's almost always one of these four — most commonly a missing blank line or a URL that's part of surrounding text.
Common questions¶
Can I embed a self-hosted video?
Yes — use a direct link that ends in .mp4. As long as the file is reachable at that URL, it embeds like any other supported source.
My link shows as plain text instead of a player. Why? Check that it's on its own line with blank lines above and below, and that it's an actual link rather than typed-out text. Those are the usual reasons a URL isn't picked up.